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Questions about an order, a product, or just want to nerd out? We're here for it.

Australia-wide delivery

Online store shipping right across Australia
Standard $9.90 · Express $15

Support hours

Mon–Fri 9am–5pm AEST
Closed weekends & public holidays

Call us

(02) 9533 8954

Email

support@discountshack.com.au

Send us a message

Good to know

Frequently asked

Do you ship Australia-wide?

Yes — we ship to every state and territory. Standard delivery is $9.90 (3–5 business days) and Express is $15 (1–2 business days). Most orders leave our warehouse within 48 hours.

Are your products genuine?

Absolutely. Every game and power station is brand-new, 100% authentic Australian stock backed by full local warranty.

What payment methods do you accept?

We accept PayPal and all major credit cards (Visa and Mastercard) at checkout — safe, secure and simple.

What's your returns policy?

Change of mind? Get in touch within 30 days and we'll sort you out. Faulty products are covered by warranty and we'll arrange a repair, replacement or refund.

Do the Energizer power stations come with a warranty?

Yes, all Energizer Everest power stations include their full Australian manufacturer warranty. Just keep your order confirmation as proof of purchase.

How long have you been around?

Since 1994! We started as Game Shack in Wollongong, spent years as a trusted seller on Amazon and eBay, and now run our own online store.